Getting Started

ESPN Survey Tool

Your AI-powered tool for generating research surveys, built on Burke methodology and ESPN's historical question catalog. Here's how to use it — and how to flag anything that doesn't work the way you'd expect.

1

Create Your Account

Go to espn-survey-app-dev.azurewebsites.net and click "Register". Enter your name, email, and a password of your choice.

Access Code: juliesCode2026
You'll need this one-time code to create your account. It's single-use, so once you've registered you won't need it again.

Important: Please use a personal email address for now — not your Walt Disney / ESPN corporate email. SSO integration with Disney's identity provider is still being implemented, and using a corporate email now may cause conflicts when SSO goes live.
2

Start a New Conversation

Click "Start New Conversation" to begin. Each conversation is a workspace for one survey project -- you can come back to it anytime from the sidebar.

3

Fill Out the Survey Generation Form

You'll see a form with three fields. Fill in your research parameters and the AI will handle the rest.

Project Objectives -- What are you trying to learn? Be specific about the research goals.
Audience Specifications -- Who should be surveyed? Demographics, segments, behaviors.
Number of Questions -- How many questions (1-30)? The AI will structure the survey accordingly.
"Understand ESPN+ subscriber satisfaction among 18-34 year-old cord-cutters who watch 3+ hours of sports per week. Focus on content variety, streaming quality, and likelihood to recommend."
4

Watch It Generate in Real Time

Hit "Generate Survey" and the AI streams the survey to your screen live. You'll see a progress indicator showing what the system is doing behind the scenes -- retrieving relevant methodology, analyzing your inputs, and building the survey.

What's happening: The AI draws from Burke research methodology and ESPN's standard survey components (including the Fandom Scale) to build a properly structured research instrument tailored to your objectives.
5

Review and Refine via Chat

Once the survey is generated, a chat input appears below it. You can have a conversation with the AI to refine the survey -- add questions, remove sections, change wording, adjust the audience focus, or ask for explanations about why certain questions were included.

"Can you add two questions about streaming device preferences? And make the brand awareness section more specific to ESPN+ vs. competitors."
6

Export Your Survey

When you're happy with the output, you have two options:

Copy to Clipboard -- Click the "Copy" button to copy the full survey text. Paste into Qualtrics or any other platform.

Export to Word -- Click "Export .docx" to download a professionally formatted Word document with ESPN branding, section headers, and programming labels ready for your team to review.
7

Edit Individual Questions

Need to tweak just one or two words in a question? Click directly on any question in the generated survey to edit it in place -- no need to retype the whole thing or regenerate the entire survey. Your edits are saved automatically.

Tip: Use inline editing for small wording changes. Use the chat for bigger structural changes like adding sections or reordering questions.

Your Action Items — Addressed

Since the April 7 demo, here's what we've shipped based on your feedback:

Inline question editing

Click directly on any question to change a word or two in place — no retyping, no regenerating the whole survey. The Copilot frustration, solved.

Done

Survey wording & formatting stay consistent when editing

When you edit a single question inline, the rest of the survey's wording and formatting stays intact — your change is isolated to that question rather than rippling through or shifting the surrounding structure.

Done

Noted for a Future Phase

We heard these loud and clear. They're out of scope for the current phase but scoped for a later one — wanted you to know they're on the list:

Panel vs vendor survey mode

A toggle (or similar) so surveys going to your internal ESPN panel skip the demographic/screener sections already captured on the backend, while vendor/external surveys keep the full set.

Next Phase

Upload a reference survey

Upload a past survey (e.g., a Word doc) and say "repeat this for [new topic]" so the tool can build directly off work your team has already done.

Next Phase

Share a chat with your team

Send a chat/survey conversation to a teammate, or add multiple people to one chat for collaborative survey building across the team.

Next Phase

When Something Doesn't Work

You're the primary user of this tool. If something breaks, behaves unexpectedly, or just doesn't meet your expectations, we want to hear it all — that's how we make the next version better.

A

Keep a running doc

Create a Word doc and jot down issues as you hit them. No need to send each one separately — just send the doc to us right before or during our next checkpoint.

B

For each issue, note three things

What you were doing — the objectives, audience, length, or chat prompt you were working with.
What you expected — what the tool should have done.
What actually happened — the output, error, or missing behavior. A screenshot is helpful but not required.
C

We'll regroup in about a week and a half

Use the tool for real work in the meantime — the more you actually lean on it, the better the feedback. We'll walk through your notes together, prioritize, and keep iterating.